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SHIPPING

When will my order ship?

Orders ship within one business day of ordering. Once your order has been shipped we'll send you an email with tracking information. Please allow up to 24 hours for the tracking number to be valid.


How much is shipping? How long will my order take to arrive?

Free standard shipping

Free standard shipping on orders of $50 or more. Please allow 5-7 business days for arrival.

Standard shipping

$5.99 standard shipping for orders under $50. Please allow 5-7 business days for arrival.

Expedited shipping

$14.99 for any size order. Orders arrive in 3-4 business days.

2 Day

$24.99 for any size order. Orders arrive in 2 business days.

Next day

$29.99 for any size order. Orders arrive the next business day.

Need it asap?

In the event that you need an order shipped out today, call us at 877-888-TIES (we'll do our very best to pull some strings). Please note that a "business day" is Monday through Friday, excluding all federal holidays.


International Shipping

Canada Standard

Free shipping to Canada on orders of $89 USD or more and 9.99 USD with orders under $89 USD. Customs duties and taxes will be charged in addition to the shipping fees and will be calculated before checkout. Arrives in approximately 7-10 business days.

Canada Expedited

$19.99 USD. Customs duties and taxes will be charged in addition to the shipping fees and will be calculated before checkout. Arrives in approximately 2-5 business days.

International Expedited

$29.99 USD. Customs duties and taxes will be charged in addition to the shipping fees and will be calculated before checkout. Arrives in approximately 2-5 business days.


Terms & conditions for international shipping

We can't guarantee that your shipment won't be delayed with your country's Customs Office. Unfortunately, it happens every once in awhile which we cannot control, however we'll do our best to assist if the situation occurs.

If you're looking for a last-minute gift, E-Gift Cards are emailed to you instantly after your order is placed.

HOLIDAY SHIPPING INFORMATION

Shipping

Order by these dates to receive your items in time for Christmas. Please note that no shipping method is absolutely guaranteed by the respective carriers. To ensure your order arrives in time we recommend ordering in advance.

Domestic Shipping Deadlines

Standard, 12/16

Order by 1pm EST

Expedited, 12/20

Order by 1pm EST

2 Day, 12/20

Order by 1pm EST

Next Day, 12/23

Order by 1pm EST

International Shipping Deadlines

Canada Standard, 12/06

Order by 1pm EST

Canada Expedited, 12/16

Order by 1pm EST

Expedited, 12/16

Order by 1pm EST

Returns

Items must be unworn, in new condition and postmarked within 30 days of the purchase date. Please also include the original packing slip when returning any items.

For holiday returns, items purchased starting 11/17/19 must be postmarked by 2/16/20. When returning an order where a promo item was received, please include the promo item with the return.

For more information on returns, CLICK HERE >