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shipping

When will my order ship?

Orders placed before 1PM EST ship out the same business day. Orders placed after 1PM EST ship out the following business day. All weekend orders ship out the following Monday.


How much is shipping? How long will my order take to arrive?

Free standard shipping

Free standard shipping on order of $50+. Please allow 3-6 business days for arrival.

Standard shipping

$5.99 standard shipping for orders under $50. Please allow 3-6 business days for arrival.

2-day shipping

$16.99 for any size order. Orders placed before 1pm EST arrive in 2 business days.

Next day saver

$29.99 for any size order. Orders placed before 1pm EST arrive the next business day.

Need it asap?

In the event that you need an order shipped out today, call us at 877-888-TIES (we'll do our very best to pull some strings). Please note that a "business day" is Monday through Friday, excluding all federal holidays.


International Shipping

Canada: Standard

Free with $89+ orders or $13.99 with orders under $89, but cost may vary based on location. Customs duties & taxes will be charged in addition to the shipping fees and will be calculated before checkout.

Expected delivery time is 3-7 business days after your order is shipped.

Canada: Expedited

$19.99, but cost may vary based on location. Customs duties & taxes will be charged in addition to the shipping fees and will be calculated before checkout.

Expected delivery time is 2-5 business days after your order is shipped.

Other International Destinations

International Expedited - $25.99, but cost may vary based on location. Customs duties & taxes will be charged in addition to the shipping fees and will be calculated before checkout.

Expected delivery time is between 2-5 business days after your order is shipped.


Terms & conditions for international shipping

We can't guarantee that your shipment won't be delayed with your country's Customs Office. Unfortunately, it happens every once in awhile which we cannot control, however we'll do our best to assist if the situation occurs.

If you're looking for a last-minute gift, Gift Cards are emailed to you instantly after your order is placed.

Holiday Shipping Information

Deadlines for shipping and details for returns & Exchanges

Shipping

Order by these dates to receive your items in time for Christmas. Please note that no shipping method is absolutely guaranteed by the respective carriers. To ensure your order arrives in time we recommend ordering in advance.

Domestic Shipping Deadlines

Standard Shipping, 12/16

Order by 6pm EST

2-Day Shipping, 12/21

Order by 4pm EST

Next Day Saver, 12/22

Order by 5pm EST

International Shipping Deadlines

Standard Canada, 12/9

Order by 1pm EST

Expedited, 12/19

Order by 1pm EST

Exchanges + Returns

Items must be unworn, in new condition and postmarked within 30 days of the purchase date. Please also include the original packing slip when returning any items.

For holiday returns, items purchased starting November 14th must be postmarked by February 13th. When returning an order where a promo item was received, please include the promo item with the return.

For more information, CLICK HERE >