Tie Bar accessibility statement

Updated 9/29/2020

All Are Welcome At The Bar

We want everyone who visits Tie Bar website to feel welcome and find the experience rewarding, going above and beyond the recommendations stated in Section 508 of the Rehabilitation Act 1998.

What are we doing?

To help us make Tie Bar website a positive place for everyone, we've been referring to the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We've chosen Level AA as the target for Tie Bar website.

As an ongoing commitment to providing an accessible, user-friendly experience for our guests, we have built a new website. The new design improves the online buying process for all users.

How are we doing?

We've worked hard on our current website and we've hired the certified professionals at ilumino, llc to help us achieve our goal of WCAG 2.1 Level AA accessibility. Ilumino has conducted testing on a Windows computer using NVDA and/or JAWs and proprietary software.

The following pages/documents included in the scope of work are representative of the pages on the website:

  • Home
  • Search
  • Ties
  • Custom Ties
  • Product Details Pages
  • About Our Stores
  • Wish List
  • Login Form
  • Cart
  • Checkout Process
  • Order Verification
  • Returns
  • Shipping
  • Track My Order
  • eGift Card
  • Tie Subscription Club
  • Accessibility Statement
  • Global Elements (Header, Footer, Navigation, Search)

The accessibility experts at ilumino, llc will conduct manual testing on a Windows or Mac computer using NVDA, JAWs, or VoiceOver, as appropriate. Proprietary software is used for all automated testing. We will monitor the website regularly to maintain our ongoing commitment to delivering a site that is accessible to the largest possible audience. If you have any concerns about the usability of our site or find a feature that is inaccessible, please contact us using the information below. We will make every reasonable effort to accommodate requests.

Let us know what you think

If you enjoyed using Tie Bar website, or if you had issues with any part of it, please get in touch. We'd like to hear from you in any of the following ways:

  • email us at accessibility@thetiebar.com
  • contact our Customer Service team at 877-888-8437 or 312-690-2900 (outside the US). Customer service hours can be found here.