Help Center & FAQs

Why isn't my coupon code working?

October 9, 2025

It can be tricky to provide a specific answer since we have several different coupons with varying terms and conditions, so a few variables may be at play. However, here are a couple of things to check first:

  • Make sure the offer hasn’t expired

  • Confirm that the items in your order are eligible for the promotion

If your coupon code still isn’t working, please double-check that the offer is valid and that your order qualifies. You can also visit our promo page for more details: https://www.thetiebar.com/promocode. If you continue to have trouble, feel free to contact us at info@thetiebar.com

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Need help outside of these hours? Email our team at info@thetiebar.com.

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