Help Center & FAQs

International returns will be accepted with the same terms as domestic orders (unworn, in new condition and postmarked within 60 days of the purchase date). Please note that for international returns, the customer is responsible for the return shipping and duties and taxes are not refundable. All unworn items can be returned with the exception of masks and sale items which are final sale.

To request an international return, email info@thetiebar.com with the following details:

• Order ID
• Item description and quantity