Help Center & FAQs
How do I make an international return or exchange?
October 9, 2025
For details or to request an international return, email info@thetiebar.com with the following details:
-Order ID
-Item description and quantity
International orders can be returned within 60 days of purchase for a refund. Customers may ship the return items back with the carrier of their choice. We recommend receiving a tracking number for your return from your carrier.
Duties and taxes on international orders are non-refundable.
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Need help outside of these hours? Email our team at info@thetiebar.com.