Help Center & FAQs
Do you offer swatches or samples?
October 9, 2025
Currently we do not offer swatches. However if you are looking to match a specific item we have stylists standing by to help - just chat us or email us at info@thetiebar.com or weddings@thetiebar.com
If you’d prefer to see how things look in person, we recommend that you order the items you think may work, and once you decide on the winner, you can simply send back the additional items for a refund. You can learn more about our return policies here: https://www.thetiebar.com/returns
Get Support
Monday - Friday 09:00 AM - 05:00 PM CDT
Need help outside of these hours? Email our team at info@thetiebar.com.